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Transport Workers in Singapore Recognised for Their Kind Acts

10 day(s) ago

Singapore’s public transportation system is among the best in the world. It has the highest ranking for public transport safety, with more affordable rates and efficiency. The public transport operators, including SMRT Corporation and SBS Transit, has employed the best employees to provide the best customer services and travelling experience to commuters. A record 530 transport service staff in Singapore have been recognised during the 21st National Kindness Award Transport Gold ceremony at the Land Transport Authority auditorium in January because of their kind acts in 2020.

Who Received the National Kindness Award Transport Gold Award

• SMRT assistant station manager Suhaila Ismail received this award for helping a pregnant woman visit KK Women's and Children's Hospital when she started suffering from acute cramps on the platform.

• Mr Azhiem Syed Ismail, SBS Transit employee, provided first aid to an elderly man when he fell and injured himself on the escalator. 

• ComfortDelGro cab driver Henry Koh helped a man who was suffering from an acute asthma attack by transferring him to a nearby hospital and made sure he was being treated before he left the hospital.

Like Suhaila Ismail, Azheim Syed Ismail, and Henry Koh, many more received the National Kindness Award Transport Gold Award.

About the National Kindness Award

The National Kindness Award—Transport Gold recognises service staff in the transport Industry for displaying exemplary service and kind behaviour during their course of work. It recognises service staff/drivers who have gone the extra mile to help people in need. This award in the public transport sector promotes and motivates kind behaviour. The award encourages the public transport service providers to recognise their employees for showing gracious behaviour when people are in need. Every year, the Land Transport Authority awards transport employees with this award for motivating kindness in the service industry and among people.

In 2019, nine employees of SMRT got the Outstanding Award for showing kindnessas part of the Singapore Kindness Movement and 166 of its employees received the Commendation Award under the category 2019 National Kindness Award - Transport Gold.

Minister for Transport Ong Ye Kung, commented on why people should be awarded for showing kindness, “My hope is that in time to come, we will not need to celebrate acts of kindness. Kindness should live in each and all of us, and every kind act will not go unnoticed, and will be appreciated.”

Neo Kian Hong commented on the National Kindness Award, “Caring for commuters does not stop at providing inclusive infrastructure – it is also done through service excellence.”

Neo Kian Hong further added,“We are honoured to be the recipients of awards at the National Kindness Award - Transport Gold. These awards spur us on to cultivate a workforce that strives to go the extra mile for our commuters.”

Conclusion

Showing kindness and awarding people for their kind acts can inspire others to do good deeds. The world needs the love and support of each other. Every year, transport employees are awarded by LTA because it is something that needs to be celebrated. 

 

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